Disney Disability Access Service (DAS)
Sensory Guides • Pre-Registration Coaching • Neurodiversity Accommodations • 100% Fee-FreeRequest Compassionate Planning
Magical Vacations for Every Family Member
Disney theme parks are committed to providing an inclusive and accessible experience for all guests. If someone in your travel party has cognitive, sensory, or developmental needs (such as autism spectrum disorder) that prevent them from waiting in traditional standby queues, Disney's Disability Access Service (DAS) is designed to support them.
Understanding the latest DAS guidelines, live pre-registration video chats, and in-park return-time mechanics can feel overwhelming. At Vincent Magical Vacations, our certified specialists provide compassionate, step-by-step guidance to ensure your family enjoys a stress-free trip.
How Disability Access Service (DAS) Works
DAS does not provide immediate front-of-line access; rather, it allows guests to request a return time for a specific attraction comparable to the current standby wait time. While waiting, your party can explore quieter areas of the park, take sensory breaks in designated relaxation rooms, or grab a meal.
Disney Accessibility Services & Accommodations Matrix
Overview of available accommodations across Disney parks and resorts:
| Service Category | Target Needs | Key Accommodations Provided | Registration Process |
|---|---|---|---|
| Disability Access Service (DAS) | Developmental & Cognitive Disabilities (e.g., Autism Spectrum) | Virtual return times via My Disney Experience app for party (up to 4 guests) | Live video interview (2 to 30 days prior) or in-person at Guest Relations |
| Sensory & Quiet Zones | Sensory Overload & Neurodivergent Guests | Designated low-stimulus quiet spaces, companion restrooms, sensory guides | No registration needed; maps provided in our custom welcome packets |
| Mobility Accommodations | Wheelchairs, ECVs & Walking Difficulties | Accessible queues, transfer devices, wheelchair-accessible vehicle boarding | Most queues are wheelchair-accessible; ECV rentals available on-site |
| Visual & Hearing Services | Blind/Low Vision, Deaf/Hard of Hearing | Audio descriptions, handheld captioning, assistive listening, ASL interpreter schedules | Devices available at Guest Relations with refundable deposit |
Our Compassionate Concierge Services
- Pre-Registration Video Call Prep: We coach you on what questions Disney Cast Members will ask during your pre-arrival video interview.
- Quiet Space & Sensory Mapping: We map out quiet sensory zones, AC break spots, and low-stimulus dining spots for each park.
- Resort Room Placement: We request quiet ground-floor or end-of-corridor resort rooms to ensure restful nights.
- 100% Fee-Free Service: Full specialized planning with zero booking fees or agency surcharges.
Accessible Vacation Planning
Let our certified specialists craft a personalized, low-stress itinerary tailored to your family's unique needs.
1 (888) 976-0061
Request Custom ItineraryGold EarMarked Authorized Disney Vacation Planner • Fee-Free Guaranteed
Need Dining Accommodations?
We coordinate with Disney's Special Diets team for food allergies, sensory food preferences, and dietary restrictions.
Explore Dining StrategyOur Services
We don't only book Disney Vacations!
Vincent Magical Vacations is an affiliate of Vincent Vacations, which is full-service vacation travel agency. We can be your one stop shop for all vacations. Our expertise is priceless. Our quality service is free of charge.
We NEVER charge any fees for providing the following Disney vacation planning services to enhance your magical vacation:
Personalized Advanced Dining Reservations
Personalized Advanced Dining Reservations based on your Disney dining needs & wants.
Custom Itineraries
Custom itineraries for your Disney vacations including park hours, extra magic hours, and parades & fireworks times, plus so much more!
Disney Character Meals
Disney Character Breakfasts, Lunches, & Dinners where you'll meet, greet & pose for pictures with all your favorite Disney characters!
And So Much More!
Booking Airline Reservations, Destination Airport Ground Transfers - i.e. Early Theme Park Entry, Extended Evening Hours Strategy (Deluxe Resorts), Lightning Lane Multi Pass & Single Pass Optimization, Mears Connect & Private Luxury SUV Transfers, Car Rentals, Travel Protection Insurance, Grand Gathering Experiences (for Walt Disney World only), Stroller Rentals (for Walt Disney World only)
Meet The Team
We have Disney travel agents and planners ready and standing by to make your dreams come true.
Heather Huber
Disney Planner
When I first became a Travel Agent I started with strictly Disney. I make it a point to go often, stay in different hotels and dine in various restaurants so I can make sure I plan the best trip for my clients. I also create complimentary itineraries...
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Alena Warfield
Disney Planner
A lover of all things Disney - I've been to WDW Resort over 15 times in my life- each trip being magical in a completely different way! Now having a child of my own makes me understand the parks and their magic in a new and exciting way!
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Megan Yager
Disney Planner
Megan grew up in a family that traveled and has passed that on to her kids. Of course their favorite place is Disney! She traveled to Disney World several times as a kid and now gets to go as a mom! She loves watching her princess obsessed daughters...
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Dori Reuber
Disney Planner
I am a Texas based travel agent who loves all things Disney. While I enjoy planning and traveling all over the world, my passion is creating and tailoring the most magical Disney vacations possible. It's important to me that I continue learning...
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Testimonials
We have the best customers! Become a client today and find out what Vincent Magical Vacations offers.
Lia and Ethan went above and beyond to assist us with our Disney World/Cruise vacation planning and set up. Will definitely use them in the future.
- Nate S.
This is the first time I've ever used a travel agency and it has been so helpful in booking our first trip to Disneyland. Amber has been so helpful and responsive in answering my 7,000 questions about all of the details! I highly recommend this company. They are very experienced travelers and can help you plan anything you need. Will definitely use them in the future.
- Brooke Strickland
The best Disney trip! Family loved it. We will def. book again!
- Jordan H.
More than we expected! From the park hopper passes to dining reservations, our group had the best time.
- Betsy H.
Vincent Magical Vacations FAQs
Feel free to contact us to learn more.
Want to know more? Check our FAQ.
We are a travel agency who specializes in Disney ready to help you book the perfect vacation! Contact us to book your trip or to learn more. Click the questions in the FAQ to learn more.
Get In Touch NowHow do I get started?
We are so excited you are ready to plan! Give our office a call at 405-418-4180 or Request a Quote or click HERE to send us email. An agent specializing in Disney destinations will get in contact with you within 24 hours or sooner!
Do I have to pay you up front for my vacation?
Disney destinations typically only charge a small deposit when planning in advance starting at only $200 for DisneyWorld packages! Your Vincent Magical Vacation agent will advise you what your deposit is. Payments on your vacation between deposit and final payment are welcome.
How much does your service cost?
Our expertise is priceless. Our quality service is free of charge. We don't have any charge for planning vacation packages including services such as FastPasses, dining reservations and party tickets. Booking air separate from your reservation incurs a $30 per person charge.
How does your service work?
We start with a consultation where we find out exactly what you are looking for. We will put together our best recommendation in a quote. We communicate via email and the phone so just let your agent know what works best for you.
How is it possible that you can provide these services free of charge?
Disney pays us! We like to joke that we are Disney's best kept secret! Why book on your own when you can have us in your back pocket??
Why should I use your service?
Our agents have all been to Disney multiple times. We all LOVE Disney. We love to share our tips, tricks and cheer on your Magical vacation. If it's your first trip or your fifteenth, we would love to help you make it unique and special.
Why book through an Authorized Disney Vacation Planner?
Book your Disney vacation with a travel agency that's been specially designated as an Authorized Disney Vacation Planner. Unlike some other agencies, many of our agent's extensive knowledge of the Disneyland Resort, Walt Disney World Resort, Disney Cruise Line, and Adventures by Disney can help you get the most of your vacation.
And, the assistance of our Travel Professionals can help you customize a Disney vacation that's right for you, your family and your budget.
This is how we Disney!
Take a look at Vincent Magical Vacations own Disney trips.
Amber Brune and family
Alena Warfield and family
Amber Brune and family
Amber Brune and family
Amber Brune and family
Amber Brune and family